DELIVERY

1. Delivery costs are not included in the price of the product purchased in our store and are added at the final stage of placing the order.

2. Orders in the Store are shipped via parcel locker or courier.

3. The shipping cost is provided in the order form after selecting the carrier.

4. After confirming your order, it will be shipped within 1-2 business days. We understand how important fast shipping is to you, which is why, statistically, most orders are dispatched on the next business day. During promotional periods and certain holiday seasons, the order processing time may be extended to up to 7 business days. After this time, the packed order is handed over to the courier. Please note that courier delivery time takes a minimum of 2 business days.

5. Orders placed in the Store are processed only on business days. Orders placed on Saturdays, Sundays, and holidays will be processed on the next business day.

6. International orders are shipped by courier.

7. The cost of international shipping varies (depending on the size of the package). The shipping cost is provided in the order form after selecting the carrier and the delivery country.

8. For international shipping, the delivery time may be extended.

9. The seller is not responsible for delays caused by the carrier.

10. When receiving a shipment delivered by a courier, the Customer should carefully check the contents and completeness of the shipment, the condition of the outer packaging, and the condition of the ordered Product in the presence of the courier. In case of damage to the shipment, the Customer should draw up a damage report together with the courier, in two identical copies signed by both the Customer and the courier.

11. In the event that the consumer fails to collect the cash-on-delivery shipment, the seller has the right to seek reimbursement from the customer for the shipping costs in both directions.

a) Methods of claim enforcement:
The seller may seek payment by contacting the customer and issuing a payment request or by initiating debt collection or legal proceedings in the event of non-payment.

12. If the Customer fails to collect a shipment, including shipments sent to a parcel locker, and the package is returned to the Store, the Customer will be charged the cost of return shipping. This fee amounts to 100% of the shipping cost selected during checkout. The fee is charged regardless of whether the order is resent or the contract is canceled.